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Have a question about an order, a turquoise treasure, or something you've had your eye on? We're here to help! Use our live chat for quick questions, or leave us a message below and we'll get back to you as soon as we can.
Frequently Asked Questions
How to get in touch?
By the form above or by Email: williswears25@gmail.com
What is your response time?
We respond to all inquiries within 1–2 business days. For faster assistance, please include your order number in your message.
Do you offer returns & exchanges
We offer store credit for eligible returns within 14 days of delivery. Damaged or incorrect orders must be reported within 48 hours of delivery. Read our full Refund Policy →
How long does shipping take?
Orders are processed in 2–5 business days and typically arrive within 5–7 business days. Read our full Shipping Policy →
Privacy information:
Policy: Read our Privacy Policy →